Privacy Policy

1. Introduction

Sarvotam Digital Leap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our shorthand dictation practice and typing test platforms.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase or add credits
• Contact us with inquiries
• Subscribe to our newsletter

This information may include your name, email address, phone number, and payment information.

Usage Data

We automatically collect certain information when you visit our website, including:

• IP address and browser type
• Pages visited and time spent on pages
• Practice session data (typing speed, accuracy, dictation attempts)
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and manage your account
• Track your progress and provide performance analytics
• Send administrative information and updates
• Respond to inquiries and offer support
• Improve our website and services
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Third-Party Services

We may use third-party service providers to facilitate our services, including:

• Firebase (Google) for authentication and data storage
• Razorpay for payment processing
• Sentry for error monitoring
• Analytics services to understand usage patterns

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: